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Cybersecurity Incident Response Retainer

Manage enterprise risk exposure with a retainer with elite digital forensics and incident response capabilities and maximum flexibility for proactive risk mitigation.

When faced with a cyber incident, your organization must be prepared to respond quickly and effectively to protect your operations, reputation and bottom line. Timely response and notification for cyber incidents is also mandated by many privacy laws and insurance policies. Prepare now with Kroll’s cybersecurity incident response retainer (CIRR).

Kroll’s CIRR offers maximum flexibility with transparent pricing so you get tangible value for your retainer dollars and gain peace of mind knowing you can depend on Kroll’s prioritized response and global resources – not just in a crisis, but to help make tangible improvements to your cyber resilience.

We respond to thousands of incidents every year, including some of the most complex digital events globally, so you can be confident that you’re in safe hands.

Incident Response Retainers

 

Customizable Incident Response Retainer

Kroll knows that for clients, the prospect of preparing for and dealing with a cyber incident is fraught with unknowns. That’s why we created a robust but flexible cybersecurity risk retainer to adapt to your business, while providing you with the comfort that Kroll’s team of risk and forensics experts are on hand to investigate, contain and mitigate incidents. From proactive assessments to breach response and expert witness services, Kroll’s cyber risk retainer services are configurable to your needs and environment regardless of the technologies you use.

A Kroll CIRR guarantees expedited response as well as notification and proactive services to minimize the impact of an incident and build future resilience. Our retainer options, including zero-dollar commitments, address the pressure organizations feel to maximize the value of cyber security investments with upfront pricing and service structure.

Incident Response Retainer Service Features

  • Prompt access to an elite, global team of 700+ cybersecurity experts
  • Rapid response service levels to provide peace of mind in the event of an emergency
  • Robust proactive services, including tabletops, maturity assessments, risk assessments, penetration testing, policy reviews and strategic advisory
  • Ability to roll over a percentage of unused credits
  • No minimum hourly usage requirements or lead times

 

  • Technology-agnostic services can be catered to your specific security stack
  • Rate discounts for hourly cyber security services offered by Kroll
  • Compatible with over 85+ cyber insurance carriers under pre-negotiated rates
  • Access to our Customer Success team to ensure your engagement is structured, measurable, and focused on tangible security outcomes
  • Access to a broader set of risk management services through our Enterprise Risk Retainer

Cyber insurance plays an integral role in mature cyber security programs. Kroll is an approved vendor for over 50 cyber insurance carriers worldwide, with a dedicated insurance team that can help handle claims efficiently.

Choose the Incident Response Retainer Option That Fits Your Organization’s Posture and Need

Service
Bronze
Silver
Gold
Platinum
Remote Support
Incident support contact within 6 hours (24/7/365)
Incident support contact within two hours (24/7/365)
Incident support contact within four hours (24/7/365)
Onsite Support
In transit within 24 hours of request or SOW signature (for additional services)
Threat Intel & Executive Support
Global Cyber Threat Intelligence Reporting
Discounted Cyber Threat Intelligence platform + Executive Threat Intel Briefing
Services Credits
Clients can use 100% of their retainer credits toward any risk consulting service Kroll offers as part of the retainer menu
Rollover Credits
No rollover
Up to 20% of unused Services Credit may be applied to the following year upon renewal
Up to 20% of unused Services Credit may be applied to the following year upon renewal
Up to 30% of unused Services Credit may be applied to the following year upon renewal
Rate Discount

Cyber And Data Resilience

No discount
10% discount on then-current rates
15% discount on then-current rates
20% discount on then-current rates for any hourly-based incident response cyber service and 15% discount on then-current rates for any hourly-based proactive cyber service.

Peace of Mind and Expert Support Just a Call Away

Kroll manages thousands of cyber investigations every year for clients of all sizes and complexities. We also have decades of experience helping clients notify customers affected by breaches. We can help you determine the right cyber risk retainer for you, beyond incident response. For peace of mind and support before and during an incident, speak with one of our cyber experts today.

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Frequently Asked Questions

A cybersecurity incident response retainer provides organizations with a structured form of expertise and support through a security partner, enabling them to respond quickly and effectively in the event of a cyber incident. Having an incident response retainer in place allows you to benefit from proactive support with protecting your operations, reputation and bottom line. Timely response and notification for cyber incidents is mandated by many privacy and consumer protection laws. Having a retainer in place also reduces the challenges of identifying expert support in the event of a major event which affects many organizations at the same time.

Stay Ahead with Kroll

Data Collection and Preservation

Improve investigations and reduce your potential for litigation and fines with the strict chain-of-custody protocol our experts follow at every stage of the data collection process.

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Computer Forensics

Kroll's computer forensics experts ensure that no digital evidence is overlooked and assist at any stage of an investigation or litigation, regardless of the number or location of data sources.

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24x7 Incident Response

Kroll is the largest global IR provider with experienced responders who can handle the entire security incident lifecycle.

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Office 365 Security, Forensics and Incident Response

Digital forensic experts investigate hundreds of Office 365 incidents per year and help strengthen your security.

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Malware Analysis and Reverse Engineering

Kroll’s Malware Analysis and Reverse Engineering team draws from decades of private and public-sector experience, across all industries, to deliver actionable findings through in-depth technical analysis of benign and malicious code.

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Malware and Advanced Persistent Threat Detection

Our expertise allows us to identify and analyze the scope and intent of advanced persistent threats to launch a targeted and effective response.

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Business Email Compromise (BEC) Response and Investigation

With decades of experience investigating BEC scams across a variety of platforms and proprietary forensic tools, Kroll is your ultimate BEC response partner.

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Digital Forensics Services

In the event of a security incident, Kroll’s digital forensics investigators can expertly help investigate and preserve data to help provide evidence and ensure business continuity.

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Mobile Device Forensics

With a global mobile device forensics team and a proven track record in investigation and litigation support, Kroll enables key digital insights to be accessed quickly and securely.

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